Email Guidelines for Patients (Patient Handout)

About these guidelines

Adopting appropriate email practices with patients is an important step to safeguarding the integrity of the doctor-patient relationship and maintaining the confidentiality of sensitive patient information.
The email guidelines that you are about to generate will outline when, why and how your patients may use email to contact you.
These guidelines can be:

• printed and used as a patient handout
• used as a patient consent form
• used as a statement of best practices for you and your staff
• saved on your computer
• downloaded from your practice website

(Canadian Medical Protective Association).