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"...Patient Perspectives
Thirteen studies reported patient perceptions of quality cancer care from >9000 patients (Table 1).
Five of those 13 studies enrolled exclusively patients with breast
cancer (N = 1039), whereas 1 study enrolled only patients with
colorectal cancer (N = 1067). Four studies included 6905 patients with
any cancer or with 1 of several kinds of cancer.
When information was difficult to obtain, trust was limited, or care was not well coordinated, patients experienced reduced quality of care.
When information was difficult to obtain, trust was limited, or care was not well coordinated, patients experienced reduced quality of care.
Patient characteristics associated with unfavorable perceptions of care quality
Three
studies identified patient and clinical characteristics that were
associated with unfavorable perceptions of quality care. These
characteristics included factors related to health status, type of
treatment, living conditions, and sociodemographic characteristics of
the patients, including age, income level, ethnicity, and language
spoken (Table 3)....."
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