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NYTimes.com
"...... Dr. Barry Rosenberg, an author and a managing director of Boston
Consulting, said the study came about because his firm was working with
Texas Health Resources to find ways to reduce its hospitals’ surgical
complication rates, which, at 5.3 percent, were in line with those
reported by similar hospitals. Part of that work involved analyzing the
costs, and he said the team was stunned to realize that lowering the
complication rates would actually cost the hospital money.
“We said, ‘Whoa, we’re working our tails off trying to lower
complications, and the prize we’re going to get is a reduction in
profits,’ ” Dr. Rosenberg said in an interview.......
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