Improving cancer patient care: development of a generic cancer consumer quality index questionnaire for cancer patients (Netherlands)

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Conclusion
We developed a questionnaire that measures the importance of aspects and the experiences of all types of cancer patients based on quality aspects formulated by patients. We showed known and new quality aspects that are very important to patients, the experiences of patients
with respect to these aspects, and that differences exist in experiences between people with different tumour types. After testing for discriminatory power our questionnaire can be used nation-wide to measure quality of cancer care from the patient perspective and to identify differences in the experiences of patients in different hospitals. Finally, in contrast to most previously developed questionnaires, our questionnaire makes a distinction between care provided by doctors and by nurses.