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Abstract
Authors:
This
study investigated how doctors and patients diagnosed with advanced
incurable cancer experienced the disclosure of bad news. The intention
was to gain contrasting perspectives of the processes involved in
oncology consultations. Sixteen doctors and 16 patients from a cancer
centre in the UK participated in the study. A series of consultations
were observed and audio recorded, and the perspectives of doctors,
patients and relatives were investigated through semi-structured
interviews. Participants were invited to describe how they experienced
and felt about the disclosure of information over a period of time
following a specific consultation. Analysis was based on a constant
comparative method. This research suggests that patients control what
they do or do not do with information to meet their own needs and
objectives, but doctors do not necessarily appreciate this. Doctors do
not always prepare patients for what is happening to them in an active
open awareness context, and this can be stressful for some patients. The
results indicate that communication is not just about one person making
decisions. They also indicate that in many cases more success could be
gained from finding out how patients prefer to manage and control the
exchange of bad news, at different points, through their care pathway.
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