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open access
PAP Series: Patient Assistance Programs "Culprits" of Rising Drug Prices
....“If pharmaceutical companies want more credit for providing discounts for high-cost drugs, they are going to have to improve their relationships with patients, which could be achieved through further education about how much the companies invest in getting a new drug to market,” said Pamela Batzel, Treato's Senior Director of Consulting Services.
Treato is a big-data “social listening” company that uses natural language processing content-analysis algorithms to sift and initially analyze patients' online conversations about prescription drugs on social-media platforms like Facebook and Twitter, and dozens of patient discussion forums, mainly for drug company clients. Then human analysts follow up with content analyses of subsets of the captured conversations.....
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