media: Capital Health Katharine Zinck Lawrence says she viewed files of family and friends out of curiousity. (why the 'Sorry' campaigns don't cut it/patient privacy)

Uncommon Knowledge: Sorry really isn't enough (apology) - The Boston Globe (breast and ovarian cancer gender comments...)

Note: comments regarding breast and ovarian cancer (gender issues)

"...From an early age, we’re taught to apologize. We’re also taught to accept apologies. In theory, an apology should set things right. But does it...."